No, DPT can't unfreeze your card on your behalf, but the good news is you can do it yourself in just a few taps.
To unfreeze your card at any time, open the DPT app, go to the Card section, select your frozen card, and tap unfreeze.
If you're unable to unfreeze your card in the app, you can reach us here:
- In-app chat
- Email: support@dpt.xyz