Security and Account Management

I think my account has been hacked

If you suspect unauthorized access to your account, take these steps immediately:

  1. Freeze your card in the DPT app to prevent any unauthorized transactions.
  2. Change your password using the "Forgot Password" option on the login screen.
  3. Enable two-factor authentication (2FA) if you have not already. Go to Profile, then Security in the app.
  4. Review your recent transaction history for any charges you do not recognize.