Security and Account Management

I think my account has been hacked

If you suspect someone has gained unauthorized access to your account, please take these steps right away:

  1. Freeze your card in the DPT app to prevent any unauthorized transactions.
  2. Change your password using the "Forgot Password" option on the login screen.
  3. Enable two-factor authentication (2FA) if you haven't already, by going to Profile, then Security in the app.
  4. Review your recent transaction history for any charges you don't recognize.

For immediate assistance, please contact us:

  • In-app chat
  • Email: support@dpt.xyz