If you suspect someone has gained unauthorized access to your account, please take these steps right away:
- Freeze your card in the DPT app to prevent any unauthorized transactions.
- Change your password using the "Forgot Password" option on the login screen.
- Enable two-factor authentication (2FA) if you haven't already, by going to Profile, then Security in the app.
- Review your recent transaction history for any charges you don't recognize.
For immediate assistance, please contact us:
- In-app chat
- Email: support@dpt.xyz