KYC (Know Your Customer) is required to comply with regulations and to protect users from fraud and illegal activity. Completing it unlocks the full features of DPT.
To complete KYC, just upload your government-issued ID, take a live selfie, and submit for review. Verification typically takes minutes, though it may take up to 24 hours in some cases.
The most common reasons KYC fails are blurry or expired ID documents, mismatched personal information, or residing in an unsupported country. If your verification has failed, please try re-submitting with a clearer document.
If you continue to experience issues, you can reach us here:
- In-app chat
- Email: support@dpt.xyz