KYC verification usually only takes a few minutes, though in some cases it can take up to 24 hours.
If your verification has failed, the easiest fix is to re-submit with a clearer document. The most common reasons KYC fails are blurry or expired ID documents, mismatched personal information, or residing in an unsupported country.
If you have any questions, please contact us:
- In-app chat
- Email: support@dpt.xyz