Refunds on DPT go through a short hold period before the funds become available, so a small delay is normal.
For refunds of $1,000 USD or less, the funds are available after 7 days. For refunds above $1,000 USD, the funds are available after 14 days.
If your refund still hasn't appeared after the expected hold period, you can reach us here:
- In-app chat
- Email: support@dpt.xyz