Customer Support
Is there a DPT web app?
DPT is primarily available as a mobile app, which you can download from the App Store or Google Play.
For information about other access options, please contact us:
What is the current DPT promotion?
DPT is running a limited-time promotional campaign from May 20 to May 31, 2026.
New users who register during this period receive a $5 USD Voucher. The first 100 users who register via referral, apply for a card, and complete their first transaction get an additional $5 USD Voucher (distributed June 15, 2026). Users who spend via Apple Pay or Google Pay during the campaign earn 1% cashback per transaction (credited June 15, 2026).
Vouchers are valid for 7 days from issuance and can only be used for DPT Card transactions. Expired vouchers cannot be reissued.
Can I call DPT?
Yes. You can reach DPT by phone at +852 5787 0733. Our support team is also available 24/7 via in-app chat and email at [email protected].
Are you a bot or a real person?
I am DPT's AI assistant. I can help with most questions about our platform and services. If you need to speak with a human agent, just let me know and I will connect you with our support team.
How do I contact DPT support?
Our support team is available 24/7 through the following channels:
- In-app chat (fastest way to get help)
- Email: [email protected]
- Phone: +852 5787 0733
How do I contact DPT by phone?
You can reach DPT by phone at +852 5787 0733.
Our support team is also available 24/7 via:
- In-app chat (fastest)
- Email: [email protected]
Contacting DPT Support
Our support team is available 24/7 through the following channels.
In-app chat is the fastest way to get help directly from the DPT app.
You can also email us at [email protected]. We are always happy to assist you with any questions or concerns.