Deposits and Withdrawals

Wrong Network or Wrong Coin Deposit Recovery

DPT does not provide recovery services for any deposit errors involving:
  • Depositing to the wrong address
  • Selecting an unsupported/wrong blockchain network
  • Sending an unsupported/wrong cryptocurrency
Due to the technical limitations and the irreversible nature of blockchain transactions, funds sent under these conditions cannot be retrieved, refunded, or credited to your account.
If you have any questions, please contact us via:
  • In-app Live Chat
  • Email: Support@dpt.xyz